Official Data Protection Document

100pluscuci Privacy Policy – We Protect Your Data

Your privacy is our priority. This document clearly explains how 100pluscuci collects, uses, stores, and protects your personal information at all times.

Updated: 1 January 2026
256-bit SSL Encryption

All data is transmitted via secure connections

Data Not Sold

We do not sell data to third parties

Restricted Access

Only authorised personnel may access data

User Rights Guaranteed

You may access, correct, or delete your data

Quick Summary: We collect your data to operate the platform properly and keep your account secure. We do not sell your personal information to anyone. You have the right to access, correct, and request deletion of your data at any time.

1 Introduction and Scope of the Privacy Policy

This Privacy Policy is published by 100pluscuci and applies to all users accessing our platform via the website 100pluscuci.app or our official mobile app. It outlines our practices regarding the collection, use, disclosure, and protection of your personal information.

100pluscuci is committed to complying with applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA). We take our responsibilities as a data controller seriously and continually strive to handle your information in the safest and most responsible manner.

By using the 100pluscuci platform, you consent to the collection and use of your information as described in this policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

2 Types of Personal Data We Collect

We only collect data that is strictly necessary to operate the platform properly and ensure a safe user experience. The categories of data we collect are as follows:

Data Category Example Information Primary Purpose
Identity Data Full name, date of birth, IC/passport number KYC VerificationSecurity
Contact Data Phone number, email address CommunicationsAccount Recovery
Financial Data Bank account number, transaction records PaymentsAnti-Fraud
Technical Data IP address, device type, web browser SecurityImprovements
Usage Data Game records, login frequency, game preferences PersonalisationAnalytics

We do not collect sensitive data such as health information, religious beliefs or political views. All data is collected directly from you during registration, platform use, or through communications with our support team.

3 How We Use Your Data

Your personal data is used solely for legitimate purposes consistent with the reason it was collected. The primary uses of your data are as follows:

  • Account Management: Creating, verifying and maintaining your account securely;
  • Transaction Processing: Processing deposits and withdrawals quickly and accurately;
  • Identity Verification (KYC): Ensuring all users are real, eligible individuals authorised to use the platform;
  • Platform Security: Detecting and preventing fraud, hacking and suspicious activity;
  • Customer Support: Resolving your enquiries and complaints effectively;
  • Service Communications: Sending important notifications related to your account and transactions;
  • Personalise Your Experience: Recommending relevant promotions and games based on your preferences;
  • Legal Compliance: Meeting applicable legal and regulatory requirements.
Marketing Communications: We will only send you marketing communications if you have given your consent. You can opt out of marketing emails at any time through your account settings.

4 Data Sharing and Disclosure

100pluscuci does not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, there are limited situations where we may need to share data with certain parties:

  • Trusted Service Providers: Payment processors, cloud service providers and analytics companies that help us operate the platform — all bound by strict confidentiality agreements;
  • Game Providers: Third-party gaming companies that provide content within our platform, strictly to the extent necessary to deliver the games;
  • Regulatory Authority: When required by law, court order, or a relevant regulatory authority;
  • Fraud Prevention: Anti-fraud agency for suspicious activities requiring further investigation.

In all data-sharing instances, we ensure that recipients uphold data protection standards equivalent to our own. We do not transfer your data outside Malaysia unless adequate safeguards are in place and consistent with legal requirements.

Our Guarantee: Your data will never be sold to advertisers, data brokers, or any third party unrelated to our platform's operations.

5 Data Security Measures

We invest seriously in security infrastructure to ensure your data is always protected. The technical and organisational security measures we employ include:

  • 256-bit SSL/TLS Encryption for all data transmitted between your device and our servers;
  • Encryption of data at rest for sensitive information such as passwords and financial details;
  • Two-Factor Authentication (2FA) available to all user accounts;
  • 24/7 Monitoring for unusual activity or unauthorised access attempts;
  • Strict access controls — only authorised and trained personnel may access user data;
  • Regular security audits by an independent party to identify and patch any vulnerabilities;
  • Secure data backup with encryption to ensure data is not lost under any emergency circumstances.

While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of any data breach that affects you, we will notify you as soon as possible and take immediate action to contain the situation.

6 Cookies and Tracking Technologies

100pluscuci uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled;
  • Performance Cookies: Helping us understand how users interact with the platform for continuous improvement;
  • Functional Cookies: Remembering your preferences such as language and display settings;
  • Analytics Cookies: Used to analyse usage patterns on an aggregated and anonymised basis.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect platform functionality. Modern browsers such as Chrome, Firefox, Safari, and Edge all provide easy cookie controls within their privacy settings.

Important Note: We do not use third-party cookies for targeted advertising. Any analytics data collected is solely for platform improvement purposes.

7 User Rights Regarding Personal Data

Under Malaysia's PDPA and our internal policies, you have the following rights regarding your personal data held by 100pluscuci:

1
Right of Access

You may request a copy of the personal data we hold about you at any time.

2
Right to Rectification

If your data is inaccurate or outdated, you have the right to request a correction promptly.

3
Right to Erasure

You may request deletion of your personal data, subject to legal requirements.

4
Right to Object

You may object to the processing of your data for direct marketing purposes.

5
Right to Restriction

You may request that we restrict how we process your data in certain circumstances.

6
Right to Portability

You may request your data in a machine-readable format for transfer.

To exercise any of the above rights, please contact our support team via Live Chat within the platform. We will process your request within 14 business days. In some cases, we may need to verify your identity before processing the request.

8 Data Retention Period

We only retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Our general data retention policy is as follows:

  • Active Account Data: Retained for the duration your account is active and for 5 years after account closure for compliance purposes;
  • Financial Transaction Records: Retained for a minimum of 7 years in line with financial legal requirements;
  • Security Logs: Retained for 12 months for investigation purposes if required;
  • Support Communication Data: Retained for 2 years after a case is resolved;
  • Analytics Data: Aggregated and anonymised data is retained indefinitely for statistical purposes.

When data is no longer needed, it will be securely deleted or anonymised in accordance with established data deletion procedures.

9 Third-Party Links and Services

The 100pluscuci platform includes games and services provided by third-party suppliers. Each supplier maintains its own privacy policy governing how they handle user data within the scope of their services.

100pluscuci is not responsible for the privacy practices of third-party providers. We encourage you to read the privacy policies of the relevant game providers if you have specific concerns. However, we ensure that all third-party providers working with us meet the minimum data protection standards set out in our contractual agreements with them.

Please be aware that third-party payment providers — such as banks and e-wallet processors — operate under their own financial and privacy regulations, which may differ from our policy.

10 Privacy Policy Amendments

100pluscuci reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new platform features. The "Updated" date at the top of this page indicates when the latest revision was made.

For significant amendments, we will notify you via an in-platform notification or your registered email at least 7 days before the changes take effect. Continued use of the platform after the effective date will be considered acceptance of the updated privacy terms.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your data, please contact our Data Protection Officer via the platform email or Live Chat. We are committed to resolving all concerns transparently and within a reasonable timeframe.

Contact Us: For any enquiries regarding data privacy, visit our FAQ or contact our support team via Live Chat available within the 100pluscuci platform.

100pluscuci's Commitment to Your Privacy

Privacy is not just a policy on paper — it is a core value we uphold in every technical decision and daily operation.

Full PDPA Compliance

We operate in full compliance with Malaysia's Personal Data Protection Act 2010. Your rights as a data subject are respected and protected under the law.

No Data Selling

Our core principle: your data is not our product. We do not sell, rent, or share your data with external advertisers or data brokers.

Layered Encryption

Your data is protected with 256-bit SSL encryption in transit and additional encryption at rest — two layers of security for your peace of mind.

Secure KYC

Our identity verification process uses a secure, encrypted system. Your documents are stored with maximum protection and accessed only by authorised personnel.

Breach Notification

In the event of an unforeseen incident, we are committed to notifying affected users within 72 hours and taking immediate action to mitigate risk.

Control in Your Hands

Through your account settings, you can manage communication preferences, update personal information and request data deletion easily — no need to contact support.

Why a Clear Privacy Policy Matters

Many online users skip straight past the privacy section when signing up for a platform. We've all done it — ticking the "I agree to the terms and privacy policy" checkbox without actually reading what it means. But at 100pluscuci, we believe users who understand how their data is handled are users who feel more confident and comfortable using our platform.

A transparent Privacy Policy is more than a legal document — it reflects the values and culture of a platform. When we say we do not sell your data, that is not just a line in a document. It is a business commitment we uphold because our reputation depends on it. Users who trust us with their data are the foundation of this platform's continuity.

What Is the PDPA and Why Does It Matter to You?

The Personal Data Protection Act 2010 (PDPA) is a Malaysian law governing how companies handle users' personal data. Under the PDPA, you as an individual have legally protected rights — including the right to know what data is collected, the right to correct errors, and in certain circumstances, the right to request deletion of your data.

As a platform operating in Malaysia and serving Malaysian users, 100pluscuci is fully subject to the PDPA. This means we are not merely following industry best practices on a voluntary basis — we have a legal obligation to protect your data. Failure to do so may result in regulatory action and significant penalties.

Account Security: A Shared Responsibility

While we invest heavily in security infrastructure, the security of your account is a shared responsibility. There are a few simple steps you can take to protect yourself. Use a strong, unique password — do not reuse passwords from other platforms. Enable two-factor authentication (2FA) in your account settings. Never share your login details with anyone, including family members.

If you receive an email or message asking for your login details, never click any link in that message. 100pluscuci will never ask for your password via email or message. If you suspect your account has been compromised, contact our support team immediately via Live Chat.

Children's Privacy

100pluscuci is a platform strictly for individuals aged 18 and above. We do not knowingly collect data from minors. If you believe a minor has registered an account on our platform, please contact us immediately so we can take appropriate action, including deleting the account and associated data.

We use a range of age verification mechanisms, including KYC processes, to ensure that only eligible adult users can fully access our services.

Frequently Asked Questions About Data Privacy

Our users often ask: "Can I find out what data you hold about me?" — Yes, you can. Simply contact our support team and request a personal data report. We will provide it within 14 business days. Another common question: "What if I want to close my account and delete all my data?" — You may submit an account closure and data deletion request. Please note that some data may need to be retained for a certain period to comply with financial regulatory requirements, but any data that is no longer required will be permanently deleted.

Visit page FAQ for answers to other questions relating to privacy and data security at 100pluscuci.

Your Data is Secure. Your Experience is Guaranteed.

Register with 100pluscuci today and enjoy a gaming platform that is not only fun, but also prioritises your privacy and data security.

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